Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Standard delivery starts from £4.99 and increases depending on the items and quantity selected.

Which payment methods are accepted in the Online Shop?

We accept all major credit and debit cards and PayPal.

How long will delivery take?

After your order is processed (1-3 working days), items from the shop usually arrive within 5-10 working days for most of the UK mainland.

How secure is shopping in the Online Shop? Is my data protected?

Your data is protected and it is secure to shop from My Club Outlet.

Have a look at our Privacy page to find more about how we protect your information.

What exactly happens after ordering?

After the checkout of your order, you will receive an email notification when your order has been processed.

Will I receive an invoice for my order?

Yes, you will receive a copy of your invoice by email. If you need a printed version of your invoice please contact us.

What if my club isn't listed

If your club is not listed at checkout, please select ‘Other – My Club is not on the list’. This will open a text box for you to enter your club’s name. A percentage of your total order purchase amount will then be allocated by us to your club. It’s that simple!

Send us an email

Questions, Concerns, Comments? You tell us. We listen.

Contact Number: +44 1883 772929
[email protected]
Monday to Saturday – 9:00 am to 17:00 pm

My Club Europe PLC Company no: 12087282 Registered address: 2 Oxted Chambers, 185-187 Station Road East, Oxted Surrey RH8 0QE